Artwork Requirements

Required

For your artwork to be produced accurately, please ensure that you follow the requirements below. For more detailed instructions, please see our artwork setup guide.

All artwork must be supplied:

With 5mm bleed (when scaled to full-size) (10mm for double-sided graphics)
With crop marks
With each design as a separate file or page
With each file name including the finished dimensions and a description (eg. "3m x 1m Description.pdf")
At the correct width-to-height ratio
In CMYK colour mode
With all images embedded
With all fonts converted to outlines/curves/shapes
With all visible in-canvas template elements removed

Accepted file formats:

PDF
EPS (Encapsulated PostScript, CS6 and below)
AI (Adobe Illustrator, CS6 and below)
PSD (Adobe Photoshop, recommended flattened)
TIFF (recommended flattened)
JPG/JPEG (recommended high-resolution)

Not Acceptable

Artwork:

Without 5mm bleed
Without crop marks
With multiple artworks on one page
At an incorrect width-to-height ratio
In RGB colour mode
With missing links or images which are not embedded
Without fonts converted to outlines/curves/shapes
Protected by a password

Unaccepted file formats:

AI (Adobe CC Illustrator versions)
INDD (Adobe InDesign)
QXP (Quark Xpress)
CDR (Corel Draw)
SVG (Scalable Vector Graphics)
GIF
PNG
BMP
DOC/DOCX (Microsoft Word)
XLS/XLSX (Microsoft Excel)
PPT/PPTX (Microsoft Powerpoint)
PUB (Microsoft Publisher)

Please note that we cannot be held responsible for issues contained in the supplied artwork itself such as spelling mistakes, grammatical errors, RGB colour mode, overprint, resolution, missing fonts and missing images. To avoid these issues, please ensure your artwork adheres to our requirements.

Artwork not supplied to our requirements will likely render an unsatisfactory result or delay your order. If you unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.

If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.

If an artwork size is different to the ordered size, the ordered size always takes precedence. This is due to the fact that artworks from our customers are supplied in a variety of scales.

With subjective issues of quality such as image resolution, we will sometimes advise you if the quality is extremely low, though again, we cannot be held responsible if the artwork is supplied in such a manner and isn't suitable for your needs.